Effective Date: December 22, 2026

Websitewww.bigserpent.com

COOKIE POLICY

Business Description

The Lead Empire L.L.C-FZoperates an online retail platform offering practical consumer products and modern technology accessories. Orders are processed quickly and delivered across Europe through trusted courier services. Customers may choose Cash on Delivery, allowing payment upon receipt of goods.

This Cookie Policy explains how cookies and similar technologies are used on our website and how users can manage their cookie preferences.

1. Introduction

This Cookie Policy explains the use of cookies and similar tracking technologies on the website operated byThe Lead Empire L.L.C-FZ.

The use of cookies is governed by

Directive 2002/58/EC (ePrivacy Directive)
Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR)
Applicable national laws implementing the ePrivacy Directive

Cookies help ensure the proper functioning of the website, improve user experience, and support analytics and marketing functions.

By continuing to use the website, users may consent to the use of certain cookies according to their selected preferences.

2. What Are Cookies

Cookies are small text files stored on a user’s device (computer, tablet, or smartphone) when visiting a website.

These files contain information that allows the website to

Recognize returning users
Store user preferences
Enable website functionality
Analyze website traffic
Improve website performance

Cookies may be set either by the website itself or by third-party services integrated into the website.

3. Types of Cookies Used

Our website uses the following categories of cookies

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function correctly and cannot be disabled. They enable core features such as

Shopping cart functionality
Secure login sessions
Navigation between pages
Processing orders and payments

No consent is required for strictly necessary cookies as they are required for the delivery of the service requested by the user.

3.2 Functional Cookies

Functional cookies allow the website to remember choices made by the user and provide enhanced, more personalised features, including

Language and regional preferences
Previously viewed products
User interface customisation settings

These cookies do not track browsing activity across other websites.

3.3 Analytics and Performance Cookies

These cookies collect information about how users interact with the website, helping us understand and improve performance. Information collected includes

Pages visited and time spent on each page
Navigation paths through the website
Error messages encountered
Traffic sources and referral data

Analytics data is aggregated and anonymised where possible. These cookies require user consent in accordance with applicable law.

3.4 Marketing and Advertising Cookies

Marketing cookies are used to deliver relevant advertisements and track the effectiveness of advertising campaigns. They may be set by our advertising partners and used to

Build a profile of user interests
Display targeted advertisements on other websites
Measure the performance of advertising campaigns
Limit the number of times an advertisement is shown

These cookies require explicit user consent and will only be activated where consent has been provided.

4. First-Party and Third-Party Cookies

First-party cookiesare set directly by our website and are used solely to improve the user’s experience on our platform.

Third-party cookiesare set by external services integrated into our website, such as analytics providers, payment processors, and advertising networks. These third parties have their own privacy and cookie policies, which we encourage users to review.The Lead Empire L.L.C-FZdoes not control the cookies placed by third-party services.

5. Cookie Duration

Cookies may be classified by their duration

Session cookies– Temporary cookies that are deleted automatically when the user closes their browser. They are used to maintain session continuity during a single visit.
Persistent cookies– These remain on the user’s device for a set period of time, or until manually deleted. They are used to remember preferences and provide a consistent experience across visits.

The specific duration of each cookie used on our website is determined by its category and purpose, and may vary between a few days and up to 24 months.

6. Legal Basis for Cookie Usage

The legal basis for using cookies on our website depends on the type of cookie

Strictly necessary cookies– Used on the basis of legitimate interest and contractual necessity. No consent is required.
Functional, analytics, and marketing cookies– Used only with the user’s prior consent, in accordance with Article 6(1)(a) of the GDPR and the ePrivacy Directive.

Users may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7. Cookie Consent Management

When users visit our website for the first time, a cookie consent banner is displayed. Users may choose to

Accept all cookies
Reject all non-essential cookies
Customise their preferences by category

Consent preferences are saved and can be modified at any time by accessing the cookie settings available on our website. Withdrawing consent will not affect the user’s ability to browse the website, although some features may be limited.

8. Managing Cookies Through Browser Settings

In addition to our consent management tool, users may control cookies through their browser settings. Most browsers allow users to

View cookies currently stored on their device
Delete cookies individually or in bulk
Block cookies from specific websites
Block all third-party cookies
Receive a notification before a cookie is stored

Instructions for managing cookies in the most commonly used browsers can be found at the following links

Google Chrome: chrome://settings/cookies
Mozilla Firefox: about:preferences#privacy
Safari: Preferences > Privacy
Microsoft Edge: edge://settings/privacy

Please note that disabling cookies may affect the functionality of our website and your ability to complete purchases.

9. Cookies and Personal Data

Some cookies may collect or be associated with personal data, such as IP addresses or browsing behaviour linked to a user account. Where this is the case, such data is processed in accordance with our Privacy Policy and the GDPR.

Users wishing to exercise their rights regarding personal data collected through cookies — including the right of access, erasure, or data portability — may do so by contacting us using the details provided in Section 12.

10. Third-Party Services and Their Cookie Policies

Our website may integrate third-party services that place their own cookies on users’ devices. These may include

Google Analytics– for website traffic analysis
Meta Pixel (Facebook)– for advertising and campaign tracking
Payment processors– for secure transaction handling
Shipping providers– for order tracking functionality

Each of these providers operates under its own privacy and cookie policy.The Lead Empire L.L.C-FZis not responsible for the data practices of third-party services. Users are encouraged to review the relevant third-party policies directly.

11. Updates to This Cookie Policy

The Lead Empire L.L.C-FZmay update this Cookie Policy periodically to reflect changes in technology, legislation, or business practices. Updated versions will be published on this page with a revised effective date.

Users are encouraged to review this policy regularly. Continued use of the website following any update constitutes acceptance of the revised Cookie Policy.

12. Contact Information

If users have questions regarding this Cookie Policy or the use of cookies on the website, they may contact

The Lead Empire L.L.C-FZ
Meydan Grandstand
6th floor, Meydan Road
Dubai
United Arab Emirates

Email: info@bigserpent.com
Telephone: +44 20 3807 7181

Requests related to cookie usage or personal data protection will be handled in accordance with applicable privacy regulations.