Disclaimer and Product Information Policy

Business Description

The Lead Empire L.L.C-FZoperates an online store offering practical consumer products and technology accessories designed to improve everyday life. Orders are processed quickly and delivered across Europe through trusted courier services. Customers may choose Cash on Delivery, allowing payment upon receipt of goods.

This Disclaimer and Product Information Policy explains the limitations regarding product descriptions, product usage information, and liability related to products sold through our website.

1. Purpose of This Disclaimer

This Disclaimer and Product Information Policy has been published byThe Lead Empire L.L.C-FZto inform customers about the nature of the product information provided on our website, the limitations of our liability, and the responsibilities of customers when purchasing and using our products.

By accessing our website and purchasing our products, customers acknowledge that they have read and understood the terms of this disclaimer. This policy is intended to complement, and not replace, any statutory rights that customers may have under applicable consumer protection legislation in their country of residence.

2. Product Information Accuracy

The Lead Empire L.L.C-FZmakes reasonable efforts to ensure that all product descriptions, images and specifications displayed on the website are accurate and up to date.

However, we cannot guarantee that all product information is free from errors or omissions. Product descriptions, dimensions, weights, colours and technical specifications are provided for general guidance only and may differ slightly from the actual product received, particularly where products are subject to ongoing improvements by the manufacturer.

Product images are provided for illustrative purposes. Actual colours and appearances may vary depending on the customer’s screen settings, lighting conditions, and minor variations in manufacturing. Where a product is supplied in a specific colour or configuration, this will be clearly stated in the product listing.

If a customer believes that a product received does not match the description provided on the website, they are invited to contact our support team within the return window specified in our Return Policy.

3. Product Usage Disclaimer

Products sold through the website must be used in accordance with the instructions provided by the manufacturer.

Customers are responsible for

Reading all product instructions prior to use.
Using products safely and appropriately for their intended purpose.
Following all manufacturer guidelines, warnings and safety notices.
Ensuring that the product is suitable for their specific needs before purchase.

Improper use of products may result in damage, malfunction or injury.The Lead Empire L.L.C-FZshall not be responsible for damages resulting from misuse, improper handling, modification, or use of products in a manner inconsistent with the manufacturer’s instructions.

4. Third-Party Manufacturer Disclaimer

Many of the products sold through our website are manufactured by third-party suppliers and manufacturers.The Lead Empire L.L.C-FZacts as a retailer and distributor and relies on manufacturers for the accuracy of product information.

We do not independently verify all technical claims made by manufacturers regarding their products. Any warranties, guarantees or representations relating to product performance, durability or fitness for a particular purpose are those of the manufacturer and not of The Lead Empire L.L.C-FZ, unless explicitly stated otherwise.

Customers seeking detailed technical specifications, safety certifications or compliance documentation for a specific product are encouraged to contact the manufacturer directly or to reach out to our support team, who will endeavour to obtain the relevant information.

5. Limitation of Liability

To the maximum extent permitted by lawThe Lead Empire L.L.C-FZshall not be liable for

Any indirect, incidental, special or consequential damages arising from the purchase or use of products sold through our website.
Loss of profits, loss of data, or any other financial or commercial loss resulting from product use or malfunction.
Damages resulting from the customer’s failure to follow product instructions or manufacturer guidelines.
Any harm caused by products that have been modified, tampered with, or used outside of their intended application.
Delays, interruptions or errors in product information due to circumstances beyond our reasonable control.

Nothing in this disclaimer limits or excludes our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by applicable law. Customers retain all statutory rights granted to them under the consumer protection legislation of their country of residence.

6. Availability and Stock

All products are offered subject to availability.The Lead Empire L.L.C-FZreserves the right to discontinue, modify or withdraw any product from sale at any time without prior notice.

In the event that a product ordered by a customer is found to be out of stock after the order has been placed, the customer will be notified promptly and offered either a full refund or an alternative product of equivalent value, at their discretion.

7. Pricing Disclaimer

All prices displayed on our website are inclusive of applicable taxes unless otherwise stated. Prices are subject to change without notice. The price applicable to a specific order is the price displayed at the time the order is confirmed.

The Lead Empire L.L.C-FZreserves the right to correct any pricing errors on the website. In the event that an order is placed at an incorrect price due to a technical error, we reserve the right to cancel the order and issue a full refund, or to contact the customer to discuss the correct pricing prior to dispatch.

8. External Links Disclaimer

Our website may contain links to third-party websites, resources or services for informational purposes. These links are provided for the customer’s convenience and do not constitute an endorsement or recommendation byThe Lead Empire L.L.C-FZ.

We have no control over the content, privacy practices or availability of third-party websites and accept no responsibility for any loss or damage that may arise from the customer’s use of such external resources. Customers are advised to review the terms and privacy policies of any third-party websites they visit.

9. Updates to This Policy

The Lead Empire L.L.C-FZmay update this Disclaimer and Product Information Policy periodically to reflect changes in business operations, product offerings or applicable legal requirements.

Updated versions of this policy will be published on our website with a revised effective date. Customers are encouraged to review this policy periodically. Continued use of the website following the publication of any updates constitutes acceptance of the revised terms.

10. Contact Information

For questions regarding product information or disclaimers, customers may contact

The Lead Empire L.L.C-FZ
Meydan Grandstand
6th floor, Meydan Road
Dubai
United Arab Emirates

Email: info@bigserpent.com
Telephone: +44 20 3807 7181

Customer inquiries will be handled by our support team in accordance with applicable policies.